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HOTEL OPERATIONS INFORMATION

The hotel will re-open from July 20th 2020. Please note the following information on how we will manage our accommodation, our public areas and our team, to ensure guest safety while adhering the Covid-19 guidelines.

THE FOLLOWING MEASURES WILL BE IN PLACE

Our Team:

  • will maintain social distance at all times
  • will all have completed Hygiene Excellence Training in July 2020
  • will wash their hands as frequently as possible
  • will social distance from each other at all times
  • will be temperature checked at the start of their working day
  • will declare weekly that they are illness free and able to work
  • we will use disposable service cloths

Guests staying with us:

  • we will operate the hotel on a reduced occupancy level based on government directives
  • all guests will be asked to social distance from staff & other guests at all times
  • guests need to declare that they do not have a temperature or are unwell on arrival
  • guests will be asked to provide payment at check-in to allow express checkout
  • breakfast will be served in the Lane Suite by table service only
  • we will have medical masks available for purchase for any guests who wish to avail of them

Cleaning of our Bedrooms:

  • all bedrooms & bathrooms will be deep cleaned daily
  • all door handles & doors will be washed with bleach and cleaning agents daily
  • all linen & towels will be washed with additional bacterial cleaning agents
  • all bedrooms will be sprayed with sanitiser after cleaning
  • all bedrooms will be treated with our new 'ULV Fogger' which eliminates any bacteria in an area
  • a notice will be displayed on a bedroom doorway to confirm that the bedroom has been spray sanitised and UVLA treated

Cleaning of our Public Areas:

  • hand sanitiser will be available in various points throughout the property
  • we will have added soap options in our public toilets
  • our management team will check all public areas every 30 minutes 
  • all public areas will be deep cleaned on a daily basis
  • all door handles & handrails will be washed with bleach and cleaning agents daily
  • all linen & towels will be washed with additional bacterial cleaning agents
  • all public areas will be routinely (at regular intervals) be sprayed with sanitiser
  • all public areas will be treated with our new 'ULV Fogger' which eliminates bacteria in an area twice daily

Food & Drink service:

  • from July 20th we will be open for food service from 9am to 10pm daily
  • table numbers will be limited to a max of 6 per table
  • tables will be distanced from each other
  • all service will be done based on table service
  • we can sell drinks (including alcohol) but it is only permitted with the consumption of food 
  • tables will be cleaned and sanitised after use

We are working in a unique situation. We are monitoring and implementing all government directives. We are constantly reviewing our operations to ensure guest and staff safety are our number one focus. We look forward to welcoming you to The Wyatt Hotel.

Barney Clarke

General Manager

 

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