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Covid-19 Closure Notice

Statement Issued March 18th 2020

We are deeply saddened to confirm that the hotel is now closed until Sunday April 19th 2020. At present we will plan to re-open on April 20th 2020. These dates are subject to change based on the Covid-19 Worldwide crisis.

For the most up to date information from us we recommend you follow us on social media on Instagram, Facebook or Twitter. 

All bookings for the affected period, for bedroom reservations and for events, are now cancelled. 

For the closure period we will have limited phone support available between Monday to Friday, from 9.30am to 5.00pm. If you have a query the best way to contact us is by email at reservations@wyatthotel.com

Our telephone number is +3539825027

Below is some important information on how to manage your booking with us. 

FOR BOOKINGS FOR DATES BETWEEN MARCH 18TH - April 19TH 2020

THIRD-PARTY BOOKING AGENT (Booking.com, Hotels.com, Pigsback, Wowcher or Expedia.com)

  • We recommend that you log onto your booking website and cancel your booking 
  • To retrieve your booking details, look up your email or log into your account on your booking website
  • Most websites have a MANAGE YOUR BOOKING section where you can cancel or amend your booking
  • If you experience difficulty cancelling a booking with a third party please contact their support team
  • By cancelling your booking for the affected dates, you will have peace of mind that it has been cancelled on their systems and you will not incur charges with the third party
  • Sadly we cannot manage the administration of third-party websites as we do not have access to their systems

BOOKINGS MADE BY PHONE, EMAIL OR ONLINE AT WWW.WYATTHOTEL.COM

  • If you have a booking with us for during the affected dates (during March 18th to April 19th 2020) these bookings are now cancelled. 
  • If you have paid for your booking on an Advance Purchase plan we will refundyou. Please don’t be concerned if this doesn’t happen immediately, it may take up to 14 days to process through our banking system. 
  • If you struggle to get in touch with us during the closure period please do email us on reservations@wyatthotel.com We will get back to you as soon as we can.
  • If you would like to book for an alternative date with us please email us on reservations@wyatthotel.com  

BOOKINGS FOR DATES FROM APRIL 20TH 2020 ONWARDS

  • Our advice at present is to keep future bookings beyond April 20th 2020  
  • If you are sure you will not travel please cancel accordingly 
  • If you are thinking about visiting on a future date, we recommend you do so now to avail of our best available rates and some exclusive online deals
  • We offer FREE CANCELLATIONS up to 24-hour before your arrival date so there is no risk in booking for a future stay with us
  • If you are considering visiting us, there is no harm in making your plans now
  • Should things change we will offer full flexibility on your booking
  • See our website wyatthotel.com for the best rates & packageS

We are deeply saddened to close, we did not foresee this. We hope that this current crisis is resolved soon and that Ireland can resume as being one of the best tourist destinations in the world. For now, we wish you and your family all the best and stay safe.

Barney Clarke

General Manager

 

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