Westport Hotels Ireland, Wyatt Hotel Westport, Mayo - Testimonials

Testimonials

We are always delighted to receive your comments regarding your recent stay and below are just some of the emails, letters and comments we have received from our guests.

August 2009

- Extremely nice staff from reception to bar staff particularly Ryan in JW's, we love coming back to the Wyatt Hotel

- The Wyatt is a home away from home. A most hospitable and friend place, i would recommend this hotel to the Holy Family - i Love it.

- Much prefer 'bedroom key' to the 'swipe card' as still in use here. Staff in dining room so pleasant, ready to help way above their normal duties

July 2009

- Ideal location in a charming west of Ireland town

- Excellent deals for those Golden Years

-Everyone very friendly especially Mags in the dining room as well as the girl that checked us in at reception

August 2008:
We have just arrived back in the UK after our break in Mayo and I wanted to take the opportunity to reiterate our great thanks and appreciation to you and all the staff at the Wyatt for playing a huge part in making Rachel and Robs wedding day such a success.

The key things that were always going to make (or break!) the day were
- the facilities
- the meal and
- the people

On all 3 the Wyatt scored top marks - and this is not only my view, the feedback that we got from all of our guests was unanimous - a great place with great people!

In terms of people I would like to single out the young blond lady at recepton - I did not get her name but she was extremely helpful with everything we "threw at her" - and yourself - nothing seemed to be any trouble at all. I am very keen that this feedback goes "up the line" - ldeally to the owner - as I am great believer in peope getting credit where it is due
- and that was certainly the case with our experience. Purely from a buseiness perspective we all know that it is one thing
to get new business but more difficult to get repeat business - I think it is safe to say that you will get repeat business on the back of this!

Good luck and thank you again - and please ensure that this feedback
is shared at the highest level

Cheers
J Unsworth

July 2008: 

Dear Barney
We were over  from England at the weekend and we just want to say what a lovely evening we had in your hotel.  Wonderful food / lovely atmosphere / quality service and good value. We will definitely be coming back
Thanks & regards
Mr & Mrs Murphy

June 2008:
Dear Mr Clarke and Team We just got back today after a great break in Westport and a what a gem of a hotel you have and your team are great and the kids found the pool great and Aodh in the bar look after them so well.  Can't wait to see you all in a few months Regards Feilem and Ruth May 2008:

Having just returned from your hotel today i'm just emailing you to say thank you for wounderful weekend. I just want to compliment you and your staff and particular your receptions Carol who was particulary helpful in ensuring we had a very pleasant stay.

Your's sincerley
P Mc Eneaney

April 2008:
 
Moy Circle of Friends
Our group of 25 people were given a warm welcome on arrival and found the Reception  staff very well organised when checking in our group and dealing with any queries.The bedrooms were spacious and the decor and cleanliness was excellent in all areas of the hotel.Our menu for breakfast and dinner each day offered a very good range of dishes (including vegetarian options) and the food was tastefully served and presented; was hot , and above all really delicious. We found the dining staff very efficient and professional. All in all we had a very comfortable and pleasant stay with every effort made by the staff to ensure we had an enjoyable time.
 
Ms D Tobin
I have just returned this afternoon from a weekend at the Wyatt Hotel. There were a large group of us for the weekend and from the moment of making the reservation, the entire group experience at the Wyatt was second to none. I chose the Wyatt for our group of twenty people as I had booked a weekend in the hotel for my parents as a gift two years ago and they had been high in their praise of the hotel.

On arrival at the hotel, we were greeted warmly and the rooms were spotless, comfortable and well appointed. We had a leisurely lunch on Friday afternoon as different members of the party arrived. We dined in the restaurant on Friday night and the meal was superb. The range of choices, the efficiency of the service and the presentation of the food were excellent.

On Saturday morning, the staff were genuinely interested in our experience in Westport. We were assisted with directions and reservations for our planned day. The breakfast menu was excellent and in particular, the vegetarian options were highly praised by members of our group. Once again, we had lunch in the bar and the ambience and food ensured it was a most pleasurable experience. I  requested if we could use the reading room on the first floor for an hour before we went for dinner. This was facilitated easily and was most appreciated. Upon return both nights, we used the residents bar and despite the lateness, the staff were as courteous as during the day. I dropped my camera in the lift and it slipped down the lift shaft and the staff were extremely helpful. 

I always feel people write to complain but not often enough to commend a good experience. It was a special weekend for my cousin who is getting married and an opportunity for her to catch up with many friends who had travelled long distances to be in Westport this weekend. Everyone’s experience of the Wyatt was positive and the warmth of the staff and the high levels of accommodation, service, value and food were praised by everyone.

I look forward to recommending the Wyatt to anyone I know visiting Westport and certainly look forward to returning to the hotel soon again.

General Manager, Barney Clarke responds to all guest comments and appreciates their time and interest in the hotel.  It is guest feedback that will help the team to provide the best possible customer service going forward.  So please do not hesitate to send us your comments in the future.


Send your comments to Barney Clarke, General Manager, The Wyatt Hotel, The Octagon, Westport, Co. Mayo.
The Wyatt Hotel
The Octagon, Westport, Co. Mayo, Ireland
Freephone: 1800 205270Tel: +353 98 25027 | Fax: +353 98 26316
Email: info@wyatthotel.com
© Copyright 2009 The Wyatt Hotel